The rules are on the wall. The behavior is somewhere else. Trained, credentialed professionals at the most prestigious organizations in the world are skipping verification steps they know they have to take. Shera Haliczer and Daisy Watkins ask one question: where is the human in the room?

What if joy is not the reward for finishing the work but the operating system that makes the work possible? Sheryl Lynn, founder of JOYELY and creator of JOY Intelligence, joins Daisy Watkins and Shera Haliczer for a conversation that turned into a live experience. Sheryl stopped the show ten minutes in and walked the hosts and the audience through a Chair of JOY. Sixty seconds. Sit. Breathe. Think. Feel. The conversation shifted from there.

Organizations have more ways to communicate than any generation in history. The breakdowns keep happening anyway. In this episode, Barbara Jenks, SHRM-SCP makes the case that every communication failure traces back to the same root: the conversation leaders skip with themselves before they have it with anyone else.

Most transformations don't fail because of resistance. They fail because they were designed for the wrong culture. Carol Fitzgerald Tyler joins Shera Haliczer and Daisy Watkins to unpack the hidden role culture plays in every transformation.